Refund policy

Return & Refund Policy

At VigorFit, we want you to love your order. If something isn’t right, we’re here to help.

Returns

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must:

- Be unused and unworn

- Have all original tags attached

- Be in the original packaging

- Include proof of purchase

To start a return, contact us at support@shopvigorfit.com. Returns sent without prior approval will not be accepted.

Return Shipping

Customers are responsible for return shipping costs. VigorFit does not cover return shipping fees unless the item received is damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us immediately at support@shopvigorfit.com so we can help resolve the issue.

Non-Returnable Items

Sale items and gift cards cannot be returned.

Exchanges

If you need a different size or product, contact us first. Once your return is approved and processed, you may place a new order for the replacement item.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

If you have any questions, contact us at:

support@shopvigorfit.com